Privacy Policy

When you use our booking forms or contact us, we may collect the following information:

• Personal identification information (name, email address, phone number)
• Booking preferences and special requests
• Communication records between you and our team
• Usage data and website analytics (anonymized)

We use the information we collect for the following purposes:

• To process and manage your spa bookings and reservations
• To communicate with you about your bookings and our services
• To improve our website and services based on user feedback
• To send you relevant updates and promotional offers (with your consent)
• To comply with legal obligations and resolve disputes

We implement appropriate security measures to protect your personal information:

• Secure data transmission and storage protocols
• Limited access to personal information on a need-to-know basis
• Regular security assessments and updates
• Staff training on data protection best practices

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety, or that of others
• With trusted service providers who assist us in operating our business (under strict confidentiality agreements)

You have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to restrict or object to processing of your data
• The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us: